Strategy and Operations Intern

Clasp • New York, NY

5d

About The Position

Clasp is hiring a Strategy and Operations Intern for a business operations internship with product and engineering surface area. The intern will work between operations, product, and engineering to develop business cases, run product sprints, scope MVPs, support partner adoption, improve workflows, and build projection models for prioritization.

Clasp is modernizing and automating the health insurance benefits experience. The company aims to make benefits easier for brokers, employers, employees, and HR and payroll platform partners.

Requirements

• Comfort with both business and technical conversations.
• Proactive approach to fixing broken processes without waiting to be asked.
• Ability to turn ambiguous problems into clear recommendations.
• Comfort using spreadsheets and working with messy data.
• Some building experience, such as scripting, automation, SQL, or shipping alongside engineers.

Nice To Haves

• Exposure to benefits, insurance, payroll, HR tech, fintech, or healthcare.
• Experience scoping work directly with engineers.
• Financial modeling experience.

Responsibilities

• Build business cases for new product surfaces, including COBRA, 401(k), HSA/FSA, and other areas.
• Run product sprints by writing requirements documents for product areas such as the enrollment flow, using internal and cross-functional interviews, and shaping the roadmap with engineering.
• Scope MVPs, including reworking existing MVPs to fit current customers.
• Work with account managers to turn opportunities into partner adoption.
• Identify broken or manual workflows, propose fixes, build them, and pitch them.
• Build projection models to support prioritization.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed