Venue Representative -Bridgeport, CT

Poseidon Digital•Bridgeport, CT
•Onsite

About The Position

WORLDS® is seeking an energetic, tech-savvy, reliable Venue Representative to represent its immersive cinematic music and art projection shows at the Discovery Science Center and Planetarium in Bridgeport, Connecticut. The part-time role focuses on creating a smooth, enjoyable guest experience through event setup and breakdown, guest check-in, merchandise support, event oversight, and clear communication with the Venue Operations team and venue staff. Additional dates may be assigned based on ticket sales and venue scheduling, and days and shift times may vary. Applicants should apply only if available for the listed schedule. Employment is through WORLDS®, Poseidon's US-based partner company, and offers are contingent upon satisfactory background-check results.

Requirements

  • At least 2 years of customer service or event experience.
  • Strong verbal communication and interpersonal skills.
  • Ability to take initiative and work independently.
  • Comfort working in a fast-paced, high-energy environment.
  • Reliable transportation to and from the venue.
  • Consistent availability for scheduled dates.
  • Comfort using iPhone apps, including WhatsApp.
  • Reliability, punctuality, attention to detail, and sound judgment.
  • Ability to remain calm under pressure and proactively solve problems.
  • Ability to engage confidently with guests and venue staff.

Nice To Haves

  • Experience in hospitality, retail, or similar roles.

Responsibilities

  • Set up and take down signage, check-in tables, and merchandise displays, and charge devices.
  • Greet and check in guests, answer questions, and help ensure a seamless audience experience.
  • Facilitate merchandise sales and track inventory as needed.
  • Report merchandise issues and request additional assets and merchandise as necessary.
  • Monitor event flow and quickly resolve on-site issues.
  • Communicate promptly with the Venue Operations team and venue staff, relay concerns, and provide feedback for improvement.
  • Direct on-site venue staff when necessary.
  • Follow company procedures for setup, check-in, and breakdown, and report merchandise sales and inventory accurately.
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