Venue Manager

Jewish Community Center of Metropolitan Detroit•West Bloomfield Township, MI
•$35,000 - $45,000

About The Position

The Venue Manager coordinates the operational, technical, production, and front-of-house needs of performances, presentations, JCC programs, and rental events at The Berman Center for the Performing Arts and other assigned JCC event venues. The role ensures events are safely and professionally executed by coordinating venue readiness, technical resources, event schedules, artist and presenter needs, staffing, and hospitality. The Venue Manager supports rental event delivery after event details have been assigned, but does not manage rental sales, inquiries, client prospecting, booking negotiations, or rental contracts. The position coordinates event operations from planning through closeout, serves as an on-site operational contact, maintains event schedules and production information, coordinates technical requirements with the Technical Director and production staff, and ensures event spaces are prepared and safe. It also coordinates assigned artist and presenter logistics and event staffing in collaboration with appropriate managers.

Requirements

  • Associate degree or equivalent relevant experience in performing arts, venue operations, event production, hospitality, or a related field.
  • At least two years of experience in a performing arts organization, event venue, production, hospitality, or service environment.
  • Strong organizational skills and ability to manage multiple events, deadlines, and changing priorities in a busy environment.
  • Excellent written, verbal, and interpersonal communication skills.
  • Ability to work independently and collaboratively.
  • Comfort with Microsoft Office, Adobe, and Google Workspace.

Nice To Haves

  • Bachelor’s degree.
  • Experience with ticketing, scheduling, or event-management systems.

Responsibilities

  • Coordinate venue operations for performances, presentations, rehearsals, JCC programs, special events, and rental events, from operational planning through event closeout.
  • Serve as a primary on-site operational contact for artists, presenters, production teams, JCC departments, event clients, vendors, and venue staff once event details have been assigned.
  • Develop and maintain event schedules, run-of-show documents, production calendars, and internal event information; communicate timing, access, setup, technical, staffing, and building needs to relevant departments.
  • Coordinate technical requirements with the Technical Director and production staff, including lighting, sound, video, streaming, communications equipment, scenic elements, stage configurations, and other event-specific needs.
  • Ensure venues, stages, backstage areas, dressing rooms, and front-of-house spaces are prepared, safe, orderly, and appropriate for each event.
  • Coordinate assigned artist and presenter logistics, including hospitality, dressing-room preparation, meals, hotel arrangements, ground transportation, travel details, and itineraries in accordance with contracts and approved budgets.
  • Coordinate event staffing, including front-of-house personnel, ushers, volunteers, and other hospitality support; assist with recruiting, training, scheduling, and assigning staff in collaboration with appropriate managers.
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