Venue Manager - New Opening

tvg hospitality • New York, NY

6d

About The Position

The Venue Manager will help launch and operate a new 750-capacity music venue inside the landmark Domino Sugar Factory. The role leads the venue team and owns daily operations and performance, shaping the venue from day one. The Venue Manager coordinates the preparation and delivery of events and sets standards across hospitality, production, staffing, and compliance. During events, the manager keeps teams coordinated, makes operational decisions, and supports a positive experience for artists and guests.

Requirements

• 3–5 years of venue operations or live event management experience.
• Strong understanding of show advancing, hospitality, and event execution.
• Experience managing teams in fast-paced service environments.
• Familiarity with venue systems, including ticketing, POS, and scheduling software.
• Ability to lead cross-functional teams and respond quickly to operational issues.
• Comfortable working nights, weekends, and holidays as needed.
• Strong communication and interpersonal skills, especially under pressure.
• Passion for live music and delivering exceptional guest and artist experiences.

Responsibilities

• Oversee daily venue operations, including scheduling, staffing, and maintenance.
• Lead the front-of-house team and ensure smooth transitions between events.
• Advance shows alongside the Production Manager, coordinating with promoters, artists, and vendors.
• Ensure technical, hospitality, and operational needs are handled in advance.
• Collaborate with production, F&B, ticketing, and security to deliver seamless events.
• Manage artist hospitality, including dressing room setup and rider fulfillment.
• Maintain relationships with tour managers, artists, and promoters.
• Support hiring, onboarding, and training of venue operations staff.
• Provide day-to-day supervision and coaching, and help shape a team culture aligned with the venue’s values.
• Oversee F&B service during events, ensuring speed, quality, and presentation.
• Stay visible during shows to address service or guest issues as they arise.
• Ensure compliance with venue licensing, health, and safety regulations.

Benefits

• Health insurance, 100% employer covered.
• 401(k) with a 4% match.
• Flexible paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed