Venue Associate

University of Pennsylvania•Boston, MA
•$7 - $18•Onsite

About The Position

Space + Event Services provides integrated operational, administrative, and developmental infrastructure that supports spaces, events, programs, and services across Penn University Life and the broader university community. The department brings together campus and venue services, building services, business administration, vendor services, and business and program development to create coordinated systems of support. Through these interconnected functions, Space + Event Services stewards institutional resources, supports effective use and operation of spaces, delivers event and venue services, develops programs and business opportunities, and builds partnerships across organizational boundaries. The department works to identify and mitigate institutional bottlenecks by connecting people, expertise, systems, and resources to develop practical solutions to increasingly complex needs. Campus Venue Services provides event, venue, and technical services that support programs and activities across University Life and the university community. The service area coordinates the people, spaces, systems, and operational resources required to deliver effective events and experiences across managed venues and campus spaces. The service area encompasses campus event services, venue operations, and event systems and technology. Through coordinated planning and execution, Campus + Venue Services supports clients and partners from event development through delivery while promoting consistent service standards, effective use of university spaces, and reliable operational support. The PT Associate provides frontline operational support for events and daily activities at ARCH within Campus + Venue Services. The position prepares and resets spaces, assists with furniture and equipment, provides guest and event support, monitors venue conditions, and responds to routine operational needs under the direction of Venue Operations leadership. The PT Associate supports room and technical readiness, including basic AV setup and troubleshooting, and communicates issues requiring additional assistance. The position contributes to safe, reliable, welcoming, and responsive venue operations while developing practical knowledge of event execution, customer service, equipment, and university operating practices.

Requirements

  • A background check may be required after a conditional job offer is made.

Nice To Haves

  • Practical knowledge of event execution, customer service, equipment, and university operating practices.

Responsibilities

  • Provides frontline operational support for events and daily activities at ARCH within Campus + Venue Services.
  • Prepares and resets spaces.
  • Assists with furniture and equipment.
  • Provides guest and event support.
  • Monitors venue conditions.
  • Responds to routine operational needs under the direction of Venue Operations leadership.
  • Supports room and technical readiness, including basic AV setup and troubleshooting.
  • Communicates issues requiring additional assistance.

Benefits

  • Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
  • Generous retirement plans (Basic, Matching, and Supplemental) with pre-tax or Roth basis options.
  • Wide variety of investment options through TIAA and Vanguard.
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