Pool Venue Manager

AccorHotel • Austin, TX

15h • Onsite

About The Position

As a Venue Manager, you will strategically lead the team to take guest satisfaction to the next level. This role requires a passionate foodie who is not afraid of thinking outside the box. You will be responsible for the day-to-day operations of the department, ensuring all service standards are met, and implementing creative promotional programs to increase revenue. You will also manage financial targets, adhere to the budget, and monitor expenses. Additionally, you will focus on selecting, training, and developing colleagues, balancing operational, administrative, and colleague needs, and ensuring adherence to all safety and departmental policies.

Requirements

• Service focused personality is essential
• Previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example
• Believe in a strong team culture
• Set the scene for high performance

Nice To Haves

• Passionate foodie
• Not afraid of thinking outside the box

Responsibilities

• Consistently offer professional, friendly and engaging service
• Lead the day to day operation of the department ensuring all service standards are followed
• Produce and implement creative promotional programs within this outlet with the goal of increasing revenues
• Conduct monthly departmental meetings
• Ensure the department achieves its financial and operational targets
• Adhere to the annual budget and administer it in a fiscally responsible manner
• Monitor food, beverage, labour and operating expenses throughout the department
• Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
• Select, train and develop Colleagues to ensure timely recruitment and career growth
• Balance operational, administrative and Colleague needs
• Follow department policies, procedures and service standards
• Follow all safety policies
• Other duties as assigned

Benefits

• Paid time off
• Medical, Dental and Vision Insurance
• 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed