Vendor Management Coordinator
About The Position
Broadway National provides national and international property management services to high-profile clients across industries including technology, restaurants, supermarkets, facility maintenance, retail, and specialty businesses. The Vendor Management Coordinator supports vendor operations by coordinating communications, compliance documentation, training, billing inquiries, and vendor relationships. The role works with urgency, follows established team and client procedures, and supports colleagues and special projects as needed. Broadway describes its workplace as family-oriented and offers training and opportunities to grow with the company.
Requirements
- Superior organizational and multitasking skills.
- Experience working with and managing subcontractors.
- A history of excellent customer service.
- Demonstrated success in creating a vision and achieving goals in an evolving environment.
- Proficiency in Microsoft Office, Outlook, and Excel.
- Strong interpersonal, written, and oral communication skills.
- Attention to detail.
- Ability to problem-solve.
- A policy- and procedure-driven approach.
Responsibilities
- Complete daily work with a sense of urgency.
- Manage vendor and technician expectations through clear verbal and written communication.
- Follow team and client procedures and refer to internal policies and requirements.
- Handle vendor escalations and billing inquiries.
- Use the phone as required.
- Run virtual training sessions for vendors.
- Understand Umbrava functionality and ensure processes are followed.
- Action and file emails according to established processes.
- Support fellow team members as needed.
- Advocate for vendors and respond urgently to vendor concerns.
- Take direction from the Supervisor, Manager, Director, and CFO.
- Organize paperwork and ensure compliance for new and existing vendors.
- Verify that vendors meet insurance requirements and provide contracts and W-9 forms.
- Obtain required licenses and track expiring licenses and insurance.
- Obtain updated insurance certificates and licenses.
- Maintain direct working relationships with existing vendors to support current and future business needs.
- Complete other special projects as assigned.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Company-paid group term life insurance.
- 401(k) retirement savings plan with company match.
- Paid vacation.
- Paid sick/personal time.
- Floating holidays.
- Paid holidays.
- Extensive training for new hires.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
