Vehicle Titling & Licensing Specialist I or II- Eagle, CO

Eagle County Government Careers•Eagle, CO

7d•Onsite

About The Position

Eagle County Government is hiring one Vehicle Titling & Licensing Specialist I or II in Eagle, Colorado. The level offered will be based on the candidate’s experience, knowledge, skills, and abilities. The role provides direct customer service and completes Motor Vehicle title and registration transactions in accordance with Colorado Revised Statutes and Clerk office policies. The specialist communicates applicable laws and procedures, recommends solutions, and collects statutory motor vehicle revenue for state and local tax jurisdictions. The work is highly complex and requires at least one year of hands-on and back-office training to become competent in most responsibilities and functions. The position also assists with election and voter services during election periods. Office hours are Monday through Friday, 8 a.m. to 5 p.m.; a four-day, 10-hour schedule may be possible. The position has a built-in career progression: after mastering the Specialist I knowledge, skills, and abilities—which usually takes about 18 months—an employee may be considered for promotion to Specialist II, a higher-grade position with a higher pay rate. Hiring ranges are $26.01–$30.56 per hour for Specialist I, with a maximum pay rate of $35.11, and $28.01–$33.62 per hour for Specialist II, with a maximum pay rate of $39.22. Housing may be available. Eagle County describes its workplace as values-driven and supportive, with a focus on employee growth, professional development, wellness, and flexibility. The County has more than 550 employees. Benefits and perks include medical, dental, and vision insurance, wellness incentives, paid holidays and time off, retirement matching, paid volunteer hours, education opportunities, tuition reimbursement, a bilingual pay incentive, and a free bus pass.

Requirements

For Specialist I: Two years of proven success in work related to interpreting and applying complex rules and regulations, data entry, financial management, cash management, and customer service, or an equivalent combination of education and experience.
Proficiency in Microsoft Office programs, including Excel and Word, or equivalent.
Ability to type 45 words per minute.
Excellent customer service, organizational, and communication skills.
Ability to work as a team player with a positive, adaptable, and flexible attitude.
Ability to multitask and perform with frequent interruptions, and to work independently.
For Specialist II: At least 1.5 years of proven success as a Vehicle Titling & Licensing Specialist, demonstrating proficiency in all essential functions and required knowledge, skills, and abilities.
For Specialist II: Consistent enthusiasm and patience in mentoring, training, and supporting Vehicle Titling & Licensing Specialist teammates.

Nice To Haves

A four-day, 10-hour schedule may be possible.
Housing may be available.

Responsibilities

Examine and verify valid forms of Secure and Verifiable Identification (SVID) from various sources.
Process motor vehicle documents, including titles, registrations, sales tax receipts, VIN inspections, and insurance certificates.
Understand requirements for transferring vehicle ownership, including out-of-state and out-of-country vehicles, and assist with obtaining titles when originals are unavailable.
Verify required documents for issuing temporary vehicle registration permits.
Issue and renew license plates, year tabs, and month tabs accurately from inventory.
Facilitate applications for and issuance of specialty license plates, including personalized, disabled, and military plates.
Respond promptly and professionally to complex customer inquiries by phone, email, and in person, using grammatically correct communication.
Follow proper opening, closing, cash-handling, and deposit procedures.
Complete daily back-office work, including online and mail transactions and title maintenance.
Assist with voter services during election periods as needed.
For Specialist II, handle transactions of greater complexity and understanding than Specialist I and help mentor, train, and support Specialist teammates.

Benefits

Comprehensive, low-cost medical, dental, and vision insurance; employee-only coverage is stated to be as low as $85 per month.
Wellness program with the opportunity to earn cash or extra days off.
15 paid holidays.
Paid time off starting at 12 days and additional medical leave.
Paid volunteer hours.
Retirement plan with an 8% dollar-for-dollar match.
Free classes at Colorado Mountain College.
Eagle County University internal classes and trainings.
Tuition reimbursement programs.
Bilingual pay incentive.
Free bus pass.
Flexible work arrangements may be available.
Daytime fitness classes and bike rides may be available.
Relocation and housing information is offered.