Entry Level Vehicle Service Specialist

Valvoline Inc•Lancaster, OH

About The Position

Valvoline Instant Oil Change is hiring an entry-level Vehicle Service Specialist to provide customer service and perform preventative maintenance services that help keep guests safe on the road. No previous automotive experience is required. Employees receive hands-on support through an award-winning training program covering vehicle maintenance tasks and safety checks. The role offers the potential to advance to Service Center Manager within 18–24 months.

Requirements

  • Schedule flexibility; weekend availability is likely.
  • Eagerness to learn, a friendly attitude, and interest in a customer-focused team.
  • Ability to review, read, and understand written and digital training materials, safety procedures, labels, and operational instructions.
  • Fluency in English reading, writing, and speaking.
  • Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds.
  • Ability to crouch, bend, twist, and work with hands above the head.
  • Comfort working in a non-climate-controlled environment.

Responsibilities

  • Provide top-tier customer service in a collaborative team environment.
  • Change oil and check or refill vehicle fluids.
  • Rotate tires.
  • Test and replace batteries.
  • Inspect and replace lights and wipers.
  • Perform an 18-point safety check and other preventative maintenance services.

Benefits

  • $17.25 per hour with weekly pay.
  • Hands-on training and the potential to become a Service Center Manager within 18–24 months.
  • 13 paid credit hours per year at WilmU, covering part-time enrollment over two semesters.
  • No late-night hours and holidays off.
  • Paid time-off availability.
  • Back-up child and elder care.
  • Medical, dental, and vision insurance, prescription drug coverage, and Health Savings Account contributions.
  • Employee Assistance Program offering free, confidential well-being support.
  • Company-provided uniforms and tools.
  • 50% discount on VIOC automotive services.
  • 401(k) savings plan with a 100% match up to 5%.
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