Vehicle Operations Supervisor

Hertz • SeaTac, WA

1d

About The Position

The Vehicle Operations Supervisor is a management role with Hertz Corporation that provides leadership and administrative support to Vehicle Service Associates (VSAs). The role strengthens VSA productivity through supervision and workflow management, and ensures objectives are met through collaboration, delegation, and personal action in day-to-day operations. This includes monitoring VSA and Transporter productivity KPIs.

Requirements

• Must be at least 20 years of age.
• High school diploma or equivalent.
• At least 4 years of experience in an operations role, preferably with increasing responsibility.
• Working knowledge of operational or maintenance logistics, or transportation.
• Strong communication skills and attention to detail.
• Ability to delegate effectively.
• Ability to collaborate with interdepartmental teams.
• Strong time-management skills.
• Adaptable and flexible, with the ability to quickly change direction and focus.
• Self-starter able to work autonomously.
• Ability to work outdoors in inclement weather.
• Flexible scheduling, including nights, weekends, and holidays as needed.
• Computer literate with strong keyboarding skills.

Responsibilities

• Host huddles to communicate vehicle priorities and daily goals to employees.
• Ensure the location is prepared for operations and employees have necessary supplies and cleaning products.
• Support lot setup to promote efficient vehicle flow throughout the day.
• Observe VSA operations and use random vehicle audits to check compliance with standard procedures and work quality.
• Ensure Conveyor Belt VSAs select and transport vehicles effectively, and provide guidance on improvement or changing vehicle-class priorities.
• Monitor the radio for requests for support from Vehicle Operations staff.
• Review each employee’s daily productivity, recognize strong performance, and provide live coaching to underperformers.
• Keep pumps, the lot, storage, and supplies clean; maintain an organized Conveyor Belt role to enhance operations.
• Coordinate training on newly introduced work standards with Vehicle Operations Managers or General Managers, and support onboarding.
• Manage, develop, and motivate staff, including through process improvement.

Benefits

• Discount on Hertz rentals.
• Paid time off.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED