Carvana is hiring Customer Advocates to deliver vehicles to customers and help create a positive car-buying experience. The role includes delivering vehicles using custom car haulers, loading and unloading vehicles, inspecting the hauler, completing customer paperwork, and recording thorough notes in the customer tracking system. Commercial driver's licenses are not required to drive the hauler, and training is provided. Team members must maintain safe driving practices and a clean driving record under Carvana's CMV Driver Qualification policy. Candidates must have or obtain a local notary within their first 90 days of employment, satisfy state-specific requirements for DMV/title and registration system access, and obtain certain additional state licenses where required. All applicants must pass a drug test and obtain a DOT Medical Card. The position requires a valid driver's license and applicants must be at least 21 years old. Visa sponsorship is not available. Scheduled hours are one of three shifts: 7 a.m.–5 p.m., 9 a.m.–7 p.m., or 11 a.m.–9 p.m. Team members must be available to work seven days a week, with rotating days off that include weekdays and weekends. The work involves physical activity, including vehicle detailing and loading and unloading vehicles in indoor and outdoor conditions, sometimes in inclement or extreme weather. Pay is $19–$21 per hour, beginning at $19 per hour, with performance-based increases and potential location-specific incentive programs. Carvana describes advancement opportunities through its Careers Not Jobs program, which offers four merit opportunities annually to eligible team members.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed