Vehicle Condition Assessor

CarMax • Independence, MO

2d • $17 - $27 • Onsite

About The Position

As a Vehicle Condition Assessor (VCA), you accurately assess and document vehicle conditions for appraisals, supporting quality, transparency, and efficient inventory management. You collaborate with Buyers, Senior Buyers, and Purchasing Managers, assist with lot merchandising, and support wholesale auction operations.

The role includes assessing and documenting cosmetic and mechanical conditions, recording vehicle options, imaging wholesale vehicles, verifying appraisal details, and helping with inventory management and customer transfers. You also support team onboarding, follow CarMax Environmental, Health and Safety (EH&S) requirements, and maintain a clean and orderly work area. The position requires working outdoors in varying weather and flexibility to work nights, weekends, and holidays as needed.

Requirements

• Ability to deliver exceptional customer service and collaborate across departments.
• Skill in following standardized processes and maintaining accurate records.
• Strong communication skills for interacting effectively with internal and external customers.
• Ability to multitask in a fast-paced environment and work independently.
• Valid driver's license.
• Willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.
• Physical ability to walk, bend, kneel, and stand for extended periods.
• Commitment to CarMax policies and professional appearance standards.

Nice To Haves

• Experience in vehicle assessments or a related automotive field.

Responsibilities

• Conduct accurate vehicle assessments and document cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Take high-quality images of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verify appraisal details, and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Benefits

• Paid sick time: eligible associates may earn up to 48 hours per year, accrued per pay period.
• Paid vacation: eligible full-time hourly or commission/incentive associates receive between 80 and 200 hours per year after a 90-day waiting period, depending on years of continuous service.
• Six paid scheduled holidays per year, with eight hours of pay for each, plus one floating holiday for eligible associates.
• Holiday Premium Pay for eligible associates who work on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away as needed for sick time, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed