Vehicle Concierge - Jaguar Land Rover North Dade

Warren Henry Auto Group • North Miami, FL

17d

About The Position

Warren Henry Auto Group is seeking a full-time Vehicle Concierge to provide service delivery for luxury customers at Jaguar Land Rover North Dade. The Concierge is a frontline team member in a fast-paced environment and is responsible for vehicle delivery and/or pick-up, customer interactions, receiving inspections, and other duties as needed.

Requirements

• High school diploma or GED, or at least two years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver’s license and good driving record.
• Ability to communicate positively and eagerly with customers and employees.
• Maintain a well-groomed appearance and wear a uniform while performing job duties or away on training.
• Maintain a professional manner while in uniform, including when off dealership premises; employee conduct reflects on the dealership.

Responsibilities

• Ensure vehicles are in delivery-ready condition and have sufficient fuel.
• Confirm logistical details with the Service Manager, Service Advisors, BDC Department, and Dispatcher.
• Collect all required customer signatures at delivery and/or pick-up.
• Request required documents from the loaner department and service advisors before going on a trip.
• Inspect vehicles for customers’ belongings left behind.
• Record vehicle condition using the Record 360 application.
• Perform errands as needed.
• Perform lot maintenance as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED