Vehicle Compliance & Licensing Intern

State of Iowa•Ankeny - 50021 - Polk County, IA

About The Position

This position conducts routine transactions supporting vehicle compliance, including dealer licensing, abandoned vehicle reimbursement claims, vehicle rate setting, emergency vehicle authorizations, and file management for appeal hearings. The intern is supervised by the Manager of Vehicle Information Partners (VIP) team and may also receive direction from and work closely with other program managers and administrative staff in the unit. The schedule is 20 hours per week during school semesters and up to 40 hours per week during school breaks. The intern may start in January 2027 or May 2027. Desired majors are Paralegal, Public Administration, and Business Administration.

Nice To Haves

  • Desired major in Paralegal, Public Administration, or Business Administration.

Responsibilities

  • Process dealer licensing functions, including applications, bond reviews, correspondence related to administrative actions, renewals, and issuance of in-transit tags.
  • Add vehicle weight and list price for vehicle registration rate setting, and perform vehicle maintenance when requested by county treasurer offices or dealers.
  • Process applications for emergency vehicle authorization (red light) certificates.
  • Maintain transaction records in accordance with applicable processes and policies.
  • Provide customer service to dealer licensees and applicants with routine questions about applications, renewals, and basic processes.
  • Perform other assignments supporting the VIP team as directed by the manager.
  • Support work involving abandoned vehicle reimbursement claims and file management for appeal hearings.
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