Vehicle Buyer Specialist

Honda of Chantilly•Chantilly, VA

33d•Onsite

About The Position

Honda of Tomball is seeking a motivated and customer-focused Vehicle Buyer Specialist to join their team. This role involves acquiring vehicles, assisting customers with upgrading their current vehicles, and ensuring an exceptional customer experience. The position offers opportunities for advancement and career growth within the company for high performers. The Pohanka Family of Dealerships, with a history dating back to 1919, is a large group of dealerships across multiple states, known for its collaborative team environment and commitment to employee development.

Requirements

Team player attitude
Prompt and courteous
Strong follow up skills
Enthusiastic personality
Valid driver's license with acceptable driving record according to dealerships guidelines.
Willing to submit to a pre-employment background check

Responsibilities

Be outgoing, friendly, energetic and professional with great customer service, attentiveness and follow up skills.
Educating guest on the options available through Vehicle purchase, acquisition and upgrade or selling their current vehicle.
Generate new and utilize existing customer base to build value in an opportunity to upgrade or sell their current vehicle.
Use strong decision-making and active listening skills to think progressively about customer needs and service.
Must have good phone skills and communication, average daily calls exceed 50 per day.
Utilize CRM tracking system daily and various other online systems to monitor, track and follow up with.