Vehicle Acquisition Specialist - AutoNation Toyota Irvine

AutoNation • Irvine, CA

8d • Onsite

About The Position

The Vehicle Acquisition Specialist acquires additional dealership inventory by purchasing vehicles from customers. The role is responsible for providing an exceptional customer experience, managing customer expectations, and communicating throughout AutoNation’s We’ll Buy Your Car process. The associate strives to deliver on the program’s “check within an hour” promise and completes the same-day payment process. The position offers flexible hours, hourly pay, and a bonus for each vehicle purchased.

AutoNation describes itself as one of the largest automotive retailers in the United States, with dealerships nationwide and offerings that include new and used vehicles, customer financing, parts, and maintenance and repair services. The company emphasizes a supportive, transparent, and team-oriented culture and offers career paths into finance, management, and other areas.

Requirements

• High school diploma or equivalent.
• Extremely self-motivated.
• Ability to set and achieve targeted goals.
• Ability to deliver an exceptional customer experience.
• Demonstrated communication, prospecting, and interpersonal skills.
• Organization and follow-up skills.
• Use sound judgment, research, and excellent interpersonal skills to make offers on vehicles.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Sales or customer service experience is preferred.

Responsibilities

• Respond to incoming leads from AutoNation and third-party websites, by phone, internet, and walk-in traffic.
• Use available resources to identify and engage private parties who are interested in selling their vehicles.
• Schedule appointments for potential customers to visit the dealership for an appraisal.
• Execute AutoNation’s We’ll Buy Your Car same-day payment process.
• Review vehicle condition reports and inspect vehicles onsite.
• Interact with customers throughout the day, in person and over the phone.
• Refer customers who prefer to trade in their vehicles to the sales team.
• Manage customer expectations and communicate throughout the vehicle purchasing process.

Benefits

• Competitive compensation, including hourly pay and a bonus for each vehicle purchased.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts and deals through YouDecide, a website with offers from providers and retailers.
• Career paths into finance, management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED