Vault Teller - South Lansing branch

DFCU Financial•Lansing, MI

12d•Onsite

About The Position

DFCU Financial is seeking a full-time Vault Teller for its South Lansing branch. The Vault Teller manages cash operations, balances vault transactions, follows vault procedures, and supports efficient branch operations. The role works closely with the branch team and provides members with service that includes identifying and communicating relevant financial opportunities. The position requires Saturday hours, a flexible schedule, willingness to work at any branch office, and additional meeting and training times; travel may be required.

Requirements

High school diploma or equivalent.
One year of goal-driven sales experience in a financial or retail environment.
Attention to detail and ability to multitask.
Ability to work in a fast-paced, goal-oriented environment.
Proficiency in Microsoft 365.
Demonstrated analytical and problem-solving skills.
Ability to initiate and embrace change.
Excellent written and verbal communication and interpersonal skills, and ability to work in a team environment.
Ability to move or lift up to 50 pounds, usually coin.
Ability to perform with minimum supervision.
Ability and willingness to work Saturdays and at any branch office; additional meeting and training times are required, and travel may be required.

Nice To Haves

Two years of cash-handling experience, including vault experience in a financial institution.

Responsibilities

Balance vault and branch transactions.
Comply with established vault processes.
Maintain the branch operations log book and associated tasks.
Open the cash box daily and work on the cash line.
Meet personal sales goals.
Approve transactions as authorized.
Assist co-workers with transactions and procedures as requested.
Complete daily work accurately and in a timely manner.
Make decisions according to policy and procedure and within approved limits.
Provide superior member service by actively promoting and communicating financial opportunities.
Refer interested members while maintaining quality standards.
Assist in the efficient operation of the cash area.
Maintain product knowledge to serve members efficiently.
Keep current on individual and team sales and service results.
Participate in the Branch Team Development program.
Support organizational goals and values.

Benefits

Monthly cash incentives for meeting performance goals.
Employee bonus program.
Paid lunch time.
Employee referral payouts.
Paid time off.
13 paid holidays per year.
401(k) plan match, dollar for dollar up to 4%.
Additional employer 401(k) contribution of 5% after one year.
Tuition reimbursement and education assistance.
Medical, dental, and vision insurance effective on date of hire.
Health savings account.
Flexible spending accounts for medical and dependent care expenses.
Adoption assistance for qualified expenses, up to $10,000 per child.
Wellness initiatives and reimbursements.
Pre-paid legal services plan.
Identity protection plan.
Accident supplemental plan.
Company-paid short- and long-term disability plans.
Company-provided basic life insurance of $50,000, with supplemental coverage available for employee, spouse, and child.
Pet insurance.
Free financial planning assistance.
Employee events throughout the year.
Volunteer and community engagement opportunities.
Employee loan discounts on closed-end loans.
Service and anniversary awards.
Employee discounts on company logo wear.
Recognition and awards for outstanding team and individual performance.
Ongoing training opportunities.
Leadership development program.
Flexible scheduling for students.