Vault Teller

ServisFirst Bank•Columbus, GA

About The Position

The Vault Teller delivers quality customer service by efficiently handling routine over-the-counter transactions and recognizing sales opportunities. In addition to regular teller duties, the role is responsible for the daily opening, balancing, and closing of the vault. The position also supports safe deposit and night depository activities, maintains cash and supply records, and follows applicable banking compliance policies and security procedures. Reasonable accommodation may be made for otherwise qualified associates or applicants with disabilities to perform essential job functions. Additional duties and responsibilities may be assigned.

Requirements

High school diploma or equivalent.
Two years of banking experience in a Teller role.
Excellent customer service skills demonstrated through prior customer interaction and responding to requests.
Excellent communication skills.
Knowledge of basic accounting and experience reviewing numerical information and balancing.
Ability to accurately count and handle cash.
Knowledge of banking services and products.
Experience using Microsoft Outlook, Word, and Excel.

Nice To Haves

Vault experience.

Responsibilities

Process deposits by receiving checks and cash, verifying deposit amounts, examining checks for required endorsements, and requesting necessary identification.
Cash checks and pay out funds after verifying signatures and account fund availability.
Provide clients with transaction receipts based on information entered into the computer.
Cross-sell the Bank’s products and services and refer clients to appropriate Bank personnel.
Count and balance currency, coins, and checks received for deposit, ensuring accuracy.
Open, close, and balance the vault daily.
Control access to safe deposit facilities and assist clients with safe deposit duties at certain locations.
Accept loan and installment payments from clients.
Balance the cash drawer daily and verify cash returned to the vault.
Balance and record teller cash and vault cash to the general ledger daily, and promptly address discrepancies.
Assist with opening and closing procedures while observing security precautions.
Maintain logbooks for cashbook, vault cash, and vault openings.
Verify weekly currency and coin inventory and maintain records of fund transfers.
Verify and dispense vault cash on designated days, record amounts dispensed, and address recording discrepancies.
Sell coins to the vault in accordance with Bank policies and procedures.
Maintain an inventory of office supplies.
Identify and report suspicious transaction activity and potential security threats.
Assist with night depository duties, including logging bags, processing deposits, making change orders, issuing receipts, and returning bags to clients.
Open, verify, count, and balance funds removed from night depositories.
Know and comply with applicable compliance regulations and policies.