Cash Vault Teller

Empyreal Logistics•Cerritos, CA

About The Position

Cash Vault Tellers process cash deposits and provide change fulfillment services while ensuring accuracy and excellent customer service. The role requires professional, friendly communication with coworkers and management, safe operation and upkeep of cash-processing equipment, accurate deposit processing and asset tracking, and care in handling negotiables and confidential records. The position also involves maintaining an orderly processing area, notifying a supervisor or manager about issues promptly, and performing other duties as assigned. The role requires using cash-processing and office equipment, including a computer, barcode scanner, cash processor, coin sorter or counter, calculator, copier, scanner, fax, telephone, and printer. Physical duties include lifting, standing or sitting for extended periods, walking, reaching, handling objects, and occasionally stooping, kneeling, or crouching. Employees are expected to act in accordance with Empyreal Logistics’ vision, values, and WOW culture; treat others respectfully; address conflict constructively; collaborate across workgroups; and represent the company as transportation and customer service professionals.

Requirements

  • High school diploma or equivalent.
  • Accuracy and good math skills.
  • Ability to use a computer and cash-processing equipment.
  • Ability to lift 30 pounds and sometimes participate in a team lift of around 50 pounds.
  • Professionalism, politeness, courtesy, and willingness to help the team.
  • Trustworthiness and integrity.

Nice To Haves

  • One or more years of teller, vault teller, cage cashier, lead cashier, or equivalent cash-handling experience.

Responsibilities

  • Maintain positive, friendly, and professional communications with coworkers and management in person and through phone, written, computerized, or other electronic means.
  • Safely operate cash-processing equipment and keep it in good working order.
  • Accurately and efficiently count and log client deposits in the teller software system.
  • Use handheld electronic devices to scan and track deposits.
  • Prepare currency and coin orders.
  • Accurately count and track vault assets.
  • Ensure the safety of negotiables and confidential records.
  • Notify a supervisor or manager promptly about delays, issues, concerns, or problems.
  • Maintain a clean and orderly teller processing area.
  • Perform other duties as assigned.
  • Act in a manner that reflects Empyreal’s vision, values, and WOW culture; foster respectful, productive relationships; address conflict constructively; work in partnership across workgroups; and represent Empyreal as a transportation and customer service professional.
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