Vault Cashier

Kewadin Casinos•Manistique, MI

10d

About The Position

The Vault Cashier works under the supervision of the Cage Director or a Cage Manager I, II, or III. The role is responsible for cage activity and reporting, protecting tribal assets, monitoring and directing cage cashier activity and staffing, and maintaining, repairing, and reconciling Casino ATM and gaming ticket machines. The Vault Cashier also provides backup for daily Cage operations as needed and delivers attentive, cheerful, courteous, and professional service to internal and external customers. The role ensures compliance with regulatory requirements and the integrity of shift financial data; distributes funds to appropriate property areas; supports staffing through training, scheduling, and vacation coverage; and provides team members with leadership and guidance. It resolves customer and team member issues, performs first-line maintenance on kiosks, ATMs, and currency validators, reports significant variances, and approves or declines customer check cashing within authorized limits. Additional duties include supporting the security window, controlling and documenting sensitive keys and gaming materials, conducting team member evaluations, and assisting other Kewadin Casino Cage sites with currency and coin levels. The position involves frequent standing, walking, sitting, lifting and carrying, and other physical activity. It may require lifting up to 50 pounds, with frequent lifting or carrying up to 25 pounds. Work conditions include frequent exposure to noise, vibration, and air-quality conditions, occasional exposure to extreme heat and cold, and potential exposure to mechanical, electrical, infectious, equipment-related, and chemical hazards. The employee must be flexible to work various shifts, including nights, weekends, and holidays, and may need to work extended hours.

Requirements

High school diploma or GED.
At least one year of experience as a Cage Cashier, Count Team member, Bank Teller, or equivalent cash-handling experience.
Undergo a criminal background investigation under National Indian Gaming Commission rules.
Knowledge of word processing, spreadsheet, and database software.
Knowledge of repair, maintenance, and balancing of electronic equipment such as kiosks, ATMs, counters, and money counters.
Knowledge and experience in currency and coin handling.
Ability to write grammatically correct business correspondence and emails.
Ability to provide staff direction and resolve daily issues.
Problem-solving skills.
Ability to work extended hours when needed.
Flexibility and availability to work various shifts, including nights, weekends, and holidays.
Ability to maintain confidentiality.

Nice To Haves

Two years of experience in a relevant role.
Knowledge of Title 31 tax reporting requirements.
Previous supervisory skills.
Native American.

Responsibilities

Ensure compliance with applicable regulatory requirements for Cage operations.
Supervise cage cashiers and staff cage areas according to customer activity.
Ensure the integrity of financial data produced by team members during the shift.
Assess funds and ensure prompt distribution to appropriate areas of the property.
Maintain adequate staffing through training, scheduling, and vacation coverage.
Provide leadership, communication, motivation, and guidance so team members can make appropriate real-time decisions.
Resolve customer service and team member-related problems.
Perform first-line repair and maintenance on kiosks, ATMs, and currency validators.
Investigate and report to management variances that exceed department standards.
Approve or decline customer check cashing up to authorized levels.
Assist the security window with slot jackpots, key control, SDS, and deposit logs.
Maintain control and documentation of sensitive keys, playing cards, and dice.
Perform team member evaluations and job performance reviews.
Assist other Kewadin Casino Cage sites with maintaining currency and coin levels.
Provide backup for day-to-day Cage operations when needed.
Perform other job-related duties as assigned.