Vault Cashier

Universal Studios Hollywood • Los Angeles, CA

1d

About The Position

The Vault Cashier prepares and distributes starting banks, collects and verifies funds from cash-handling departments, counts and balances incoming cash and coins, and prepares bank deposits and daily sales paperwork for the Finance Department. The role processes pneumatic tubes and special cash requests, handles and inventories cash and coin, and performs periodic audits and repeated daily accounting of vault funds.

The Vault Cashier manages and maintains Cash Recycler and Volumatic units, assists park employees with related issues, and responds to phones and service-window traffic. The position also helps maintain a safe, secure, and welcoming environment for team members and guests, including professionally identifying and resolving conflicts or disturbances. Other duties may be assigned.

The position requires open availability. Pay is $20.75 per hour, increasing to $25.22 per hour after 1,000 hours worked. Work may involve extended periods of walking or standing, frequent lifting or moving of up to 50 pounds, moderate-to-high noise, and exposure to varied weather; depending on the assigned location, work may be almost exclusively outdoors.

Requirements

• Must be 18 years old or older.
• Valid California driver's license.
• Basic knowledge of Windows XP and Microsoft Office Suite.
• Excellent customer service skills and ability to multitask.
• Highly organized, with impeccable attention to detail.
• Good phone etiquette.
• Able to take direction and follow through quickly and efficiently.
• Prior high-volume retail or cash-handling experience.

Nice To Haves

• 10-key by touch.

Responsibilities

• Prepare and distribute starting banks for cash-handling departments.
• Collect and verify funds from cash-handling departments, including Cash Recyclers and Volumatic units.
• Count and verify incoming cash and coins from venues, Cash Recyclers, and Volumatic units, and balance them with their totals.
• Check suspicious documents for counterfeits and notify the proper authorities.
• Process incoming pneumatic tubes from the front gate.
• Prepare and verify bank deposits.
• Answer phones and assist service-window traffic.
• Perform periodic audits of Cash Recyclers or as needed.
• Balance and account for vault funds multiple times each day.
• Process special cash requests, such as petty cash or workflows.
• Prepare cash and coin for inventory, including strapping and bundling cash and wrapping and boxing coin.
• Prepare daily sales paperwork for the Finance Department.
• Manage and maintain Cash Recycler and Volumatic units.
• Report and assist park employees with Cash Recycler or Volumatic issues.
• Monitor and maintain a safe and secure environment for team members and guests, following company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively.
• Provide a positive and welcoming guest experience while maintaining composure during difficult interactions.
• Maintain trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues.
• Perform other duties as assigned.

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal theme parks.
• Earn complimentary tickets for friends and family.
• Discounts on food and merchandise.
• Special employee events, including preview nights for new attractions and events.
• Resume-building workshops.
• Growth opportunities.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed