Van Shuttle Driver

Courtyard•Columbus, OH

11d•Onsite

About The Position

The Van Shuttle Driver provides safe, timely, and friendly transportation for hotel guests to and from assigned destinations. The role includes maintaining vehicle cleanliness and safety, assisting guests with luggage and inquiries, and supporting guest relations and hotel operations. The driver must follow applicable driving laws, company procedures, and safety and security protocols. The position involves outdoor work in varying weather conditions and may require standing for extended periods, bending, stooping, and lifting.

Requirements

High school diploma or equivalent preferred.
Valid driver's license and evidence of insurability.
Good driving record.
Strong verbal and written communication skills.
Knowledge of the city, particularly tourist attractions.
Ability to respond to guest requests quickly and efficiently.
Ability to lift and move luggage up to 75 lbs and push and pull carts and equipment up to 200 lbs.
Ability to work outdoors in varying weather conditions and to stand for extended periods, bend, stoop, and lift.
Must be willing to undergo a drug screen and Motor Vehicle Report.
Applicants must be at least 18 years old.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Safely transport guests to and from assigned destinations in the property vehicle while following traffic regulations and Federal and State driving laws.
Inspect vehicles regularly for cleanliness, damage, tire pressure, and fluid levels; refuel as needed and report maintenance needs.
Document trips and vehicle incidents, including damages or accidents, and report them to the manager or supervisor.
Greet guests, assist with luggage, and provide information about hotel services and local attractions.
Park the vehicle in its designated location when not in use and ensure it is ready for the next trip.
Assist with guest relations and maintain the cleanliness of hotel entrances and parking lots.
Conduct guest interactions courteously and professionally in accordance with company standards.
Collaborate with other departments to support seamless service and guest satisfaction.
Follow safety and security protocols, including procedures for keys, lost and found items, and emergencies.
Participate in daily hotel operations meetings and contribute to hotel strategy.
Perform additional duties as assigned by the General Manager.