Van Driver/Behavioral Health Aide

Family & Children's Services Career Center•Tulsa, OK

About The Position

The Van Driver/Behavioral Health Aide provides transportation for program clients to and from the office, appointments, and other assigned locations, while also supporting individuals experiencing mental health, behavioral, or emotional challenges. The role includes safe operation and maintenance monitoring of agency vehicles, coordination with program staff, professional communication with clients and colleagues, and maintaining transportation and fuel records. Transportation requests are coordinated through program staff rather than directly by clients. As a Behavioral Health Aide, the employee works under licensed professionals’ supervision to help implement care plans, facilitate therapeutic activities, and support clients in reaching treatment goals. The role may include educating clients and families about coping strategies, monitoring progress, and collaborating with multidisciplinary teams. The driver may work with FCS clients experiencing confusion, mild agitation, or active symptoms of mental illness and must assess potentially escalating situations and engage appropriate clinical or crisis-intervention assistance.

Requirements

High school diploma or equivalent.
Either 60 college credit hours or up to two years of relevant work experience caring for children with complex emotional needs; one year of experience may replace one year of college credit, up to two years.
Valid driver’s license with a satisfactory driving record.
Ability to work with the public and maintain effective working relationships with agency employees.
Ability to maintain confidentiality and professional conduct.
Ability to support children and families dealing with disruptive behaviors.
Knowledge of child and family systems and how they affect children’s well-being.
Ability to work with school systems to support children and families.
Ability to develop practical techniques that help individuals use skills in everyday life.
Familiarity with working alongside individuals managing medical conditions.
Ability to remain effective under pressure, meet deadlines, and balance work demands.
Ability to organize schedules and fieldwork, including home visits and meetings.
Clear communication skills with clients, families, and professionals in person and by phone.
Physical ability to navigate non-accessible environments, including climbing stairs when necessary.
Must comply with the Family & Children's Services Drug Free Workplace Policy. This is a safety-sensitive position under the Oklahoma Medical Marijuana and Patient Protection Act; possession of a medical marijuana license does not exclude an applicant.

Responsibilities

Safely transport clients to and from programs, community appointments, and other assigned locations using agency vehicles.
Check email daily for transportation scheduling changes.
Communicate effectively with staff and clients to support successful transportation services.
Provide friendly customer service to clients and maintain a professional manner.
Notify the supervisor of necessary van repairs or maintenance and take vans in for service as needed.
Monitor and track general van maintenance and care.
Follow agency policies for client transportation, vehicle operation, accident reporting, and cell phone usage.
Coordinate transportation services through program staff rather than accepting requests directly from clients.
Maintain logs of transportation services and gas-related expenses.
Support clients under the supervision of licensed professionals, including helping implement care plans and facilitating therapeutic activities.
Educate clients and families on coping strategies, monitor client progress, and collaborate with multidisciplinary teams.
Assess potentially escalating situations and seek appropriate clinical assistance or crisis-intervention services.
Perform other errands and duties as assigned.