Valet

Coterie Senior Living - Cathedral Hill•San Francisco, CA
•$20 - $24

About The Position

The Valet delivers five-star service to residents, family members, and guests by providing friendly, efficient, courteous, and professional assistance. The role provides valet parking services, safely moving resident and guest automobiles to designated parking locations in accordance with Company policies and procedures. The Valet also assists customers with vehicle doors and belongings, offers directions and local information, and supports the upkeep and management of the property's entrance, lobby, and parking area.

Requirements

  • High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
  • Must be fully vaccinated and provide a vaccination record card at hire.
  • Strong written and verbal communication skills.
  • Ability to work flexible hours; schedules include some evenings and weekends.
  • Ability to drive vehicles with both standard and automatic transmissions.
  • Ability to monitor and coordinate basic car servicing, such as changing oil or tires and jump-starting a car.
  • Driving is required, and the employee must meet and comply with Coterie's Motor Vehicle Record Policy standards.

Nice To Haves

  • Experience with car stacker systems.
  • Bilingual Spanish-speaking abilities.

Responsibilities

  • Handle resident and guest interactions with the highest level of hospitality and professionalism.
  • Warmly welcome residents and guests to the community.
  • Assist guests with opening and closing vehicle doors and with luggage and other belongings.
  • Valet cars for residents, guests, and family members while maintaining an orderly flow of traffic.
  • Inspect vehicles for existing flaws and record findings to limit claims or disputes.
  • Drive vehicles to designated valet parking spaces, secure and record the space, tag and log vehicles, manage keys and claim tickets, and return tags and keys to the valet key booth.
  • Manage the parking area, including putting up and taking down barricades and directing traffic.
  • Follow safe driving procedures and safety protocols at all times.
  • Inspect the exterior of the property, including the garage and front lobby.
  • Vacuum the front entrance and lobby when required.
  • Maintain the cleanliness of the entry, including glass doors and windows.
  • Deliver packages and groceries when required.
  • Manage installation of resident parking name plates.
  • Escalate issues to management or other team members as required.
  • Participate in Environmental, Health, and Safety responsibilities by following established Coterie and state policies, procedures, trainings, and team member involvement events.
  • Perform other duties as needed or assigned.

Benefits

  • Paid holidays and PTO.
  • Annual anniversary rewards may be available depending on employee classification, starting at $500 for full-time employees.
  • Annual Scores Reward may be available based on community survey results: $500 for full-time employees or $250 for part-time employees.
  • Health, dental, vision, and life insurance.
  • Retirement Savings Plan / 401(k) employer match.
  • Tuition reimbursement for U.S.-based communities.
  • Advancement opportunities and a supportive environment promoting work-life balance.
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