Valet

Ace Careers Website • Menlo Park, CA

19d

About The Position

The Valet promptly and safely parks and retrieves vehicles in accordance with company policies and procedures, and ensures vehicle keys are securely stored. The role provides courteous, professional guest service by explaining parking procedures and fees, responding calmly to questions or concerns, and coordinating with colleagues to deliver efficient service. Valets maintain the cleanliness and organization of the parking lot and nearby areas, may carry bags or provide directions, and report maintenance issues or equipment malfunctions. The position emphasizes accountability, communication, teamwork, exceptional service, and efficient management of parking spaces and fee collection.

Potential schedules are Monday through Thursday or Friday through Sunday, with hours ranging from 6:00 a.m. to 11:00 p.m. Compensation is $20.00–$21.00 per hour.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable and friendly, with the ability to create a lasting impression.
• Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

• Previous valet or customer service experience.

Responsibilities

• Promptly and safely park and retrieve vehicles according to company policies and procedures.
• Ensure vehicle keys are securely stored and follow company policies and safety guidelines.
• Greet guests warmly and professionally and explain parking procedures and fees.
• Assist guests with questions or concerns, handling issues calmly and professionally.
• Coordinate with fellow team members to ensure efficient service delivery.
• Foster a collaborative and supportive team environment and assist colleagues during peak times or when needed.
• Provide prompt, courteous customer service and additional assistance as needed, including carrying bags or giving directions.
• Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing debris and trash.
• Manage parking spaces efficiently and ensure fees are collected accurately.
• Promptly report maintenance issues or equipment malfunctions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED