VALET

Ace Parking • Menlo Park, CA

19d • $20 - $21

About The Position

The Valet promptly and safely parks and retrieves vehicles in accordance with company policies and procedures, securely stores keys, and follows safety guidelines. The role provides courteous guest service by greeting guests, explaining parking procedures and fees, addressing questions or concerns, and coordinating with fellow team members. Valets support a collaborative team environment and assist colleagues during peak periods.

The position also includes maintaining the cleanliness and organization of the parking lot and surrounding areas, clearing debris or trash, and providing additional assistance such as carrying bags or giving directions. Valets help maximize revenue by efficiently managing parking spaces and accurately collecting fees, and promptly report maintenance issues or equipment malfunctions.

Potential schedules are Monday through Thursday or Friday through Sunday, with hours ranging from 6:00 a.m. to 11:00 p.m. Compensation is $20.00–$21.00 per hour.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliability and a friendly demeanor, with the ability to create a lasting impression.
• Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

• Previous valet or customer service experience.

Responsibilities

• Promptly and safely park and retrieve vehicles in accordance with company policies and procedures.
• Ensure vehicle keys are securely stored and adhere to company policies and safety guidelines.
• Greet guests professionally and communicate parking procedures and fees.
• Assist guests with questions or concerns and handle issues calmly and professionally.
• Coordinate with team members to ensure efficient service delivery and assist them during peak times as needed.
• Provide courteous customer service and help guests with parking needs, bags, directions, and other requests.
• Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing debris and trash.
• Manage parking spaces efficiently and ensure parking fees are collected accurately.
• Promptly report maintenance issues and equipment malfunctions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED