Valet

METROPOLITAN HEALTHCARE SERVICES•Orlando, FL
•Onsite

About The Position

Under the supervision of the MHS Manager or Lead Valet, the Valet greets patients and visitors with a friendly attitude and provides helpful, safe parking services. The role involves carefully and promptly parking and retrieving vehicles, assisting guests at the hospital entrance, and ensuring a smooth, professional experience from arrival to departure. The Valet also helps patients and visitors with directions and belongings, explains the valet process and parking rates, and maintains a clean, organized, and safe valet area. The role requires protecting patient privacy and following HIPAA guidelines.

Requirements

  • High school diploma or GED.
  • At least 3 years of driving experience.
  • Valid, unrestricted driver's license and clean driving record.
  • Ability to drive both automatic and manual (stick shift) vehicles.
  • Ability to perform basic math involving time and money and understand 24-hour and military time.
  • Fluency in spoken, written, and read English.
  • Must be legally allowed to work in the U.S.
  • Must pass a background check, drug screening, and required health screenings.
  • Strong communication skills and a professional appearance.
  • Friendly, reliable, and passionate about helping people.
  • Comfort working outdoors in all weather conditions, including rain, snow, and heat.
  • Ability to stand, walk, use hands, talk, see, and hear regularly.
  • Ability to lift or move up to 100 lbs occasionally.
  • Ability to push or pull wheelchairs weighing 100–350 lbs over long distances.
  • Ability to work flexible schedules and extended hours, including weekends, holidays, and longer shifts when required.

Responsibilities

  • Safely drive, park, and retrieve vehicles while following traffic laws.
  • Greet every guest warmly and professionally.
  • Help patients and visitors with directions, bags, and getting in or out of their vehicles.
  • Check vehicles for damage and note it before taking them.
  • Record valet ticket numbers and parking locations accurately.
  • Explain parking rates and the valet process to patients and visitors.
  • Report accidents promptly to a supervisor or Lane Captain.
  • Keep the valet area clean, organized, and safe.
  • Maintain patient privacy and follow HIPAA guidelines.
  • Perform other duties as assigned.
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