OHSU Marquam Hill Valet

Metropolis Technologies•Portland, OR
•Onsite

About The Position

SP+, a Metropolis company, is seeking a valet for its OHSU Marquam Hill operation in Portland, Oregon. The role involves providing safe, courteous valet service to patients and visitors, demonstrating empathy and a calm demeanor. The scheduled hours are Monday through Friday, 12:00 PM to 8:30 PM. The hourly rate is $19.00, with tips possible in addition. Previous customer service experience is required; previous parking experience is desired. Manual-transmission driving ability is preferred but not required.

Requirements

  • Previous customer service experience.
  • Valid state driver's license with current address and an acceptable driving record; a clean record must pass an MVR check.
  • Proof of eligibility to work legally in the United States, with valid documentation provided if hired.
  • Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events.
  • Ability to safely drive a manual-transmission vehicle is a plus.

Nice To Haves

  • Previous parking experience.
  • Ability to drive a manual-transmission vehicle.

Responsibilities

  • Resolve client requests and concerns efficiently, find ways to address problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note any findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major streets, landmarks, and freeways in the area to support customers' transportation experience.
  • Arrive on time for every scheduled shift in a clean uniform and ready to work.
  • Remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
  • Tips in addition to the posted hourly rate
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