Valet

ABM•Phoenix, AZ

About The Position

The Valet provides professional, courteous, and compassionate guest services. This role coordinates traffic, communicates procedures and directions, assists guests with vehicles and belongings, and safely operates, parks, and retrieves vehicles. The work includes handling payments and keys, monitoring parking and traffic conditions, reconciling daily revenue, and keeping the work area clean. The position requires working outdoors in an unprotected environment in all climates for extended periods.

Requirements

Must be at least 21 years of age.
Must possess a valid driver's license.
Must be able to operate both standard and automatic transmissions.

Responsibilities

Coordinate traffic flow.
Clearly and effectively communicate valet procedures, information, and directions to guests.
Understand and respond appropriately to basic customer and team member inquiries.
Monitor illegal parking and immediately store vehicles.
Interact with guests in a friendly manner.
Assist guests with loading and unloading.
Collect and secure guest keys.
Predict and communicate traffic-flow peaks and lot issues.
Identify and arrange extra support when wait times are extended.
Accurately tally and split the tip pool.
Receive and receipt a variety of valet payments.
Accurately reconcile and report daily revenue.
Project currency and coin requirements and reorder as necessary.
Operate, park, and retrieve all vehicles safely while obeying traffic laws, facility policies, and applicable pedestrian regulations.
Keep the work area clean of debris.