Valet

Ace Careers Website • South Lake Tahoe, CA

1d

About The Position

The Valet is responsible for safely parking and retrieving guest vehicles, securing keys, and delivering courteous, efficient customer service. The role includes communicating parking procedures and fees, assisting guests with questions and concerns, coordinating with teammates, maintaining the cleanliness and organization of parking areas, and reporting maintenance or equipment issues. Valets also help manage parking spaces and collect fees accurately.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliability and a friendly demeanor, with the ability to create a lasting impression.
• Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

• Previous valet or customer service experience.

Responsibilities

• Promptly and safely park and retrieve vehicles in accordance with company policies and procedures.
• Ensure vehicle keys are securely stored.
• Follow company policies and safety guidelines.
• Greet guests warmly and professionally.
• Explain parking procedures and fees to guests.
• Assist customers with questions and concerns, resolving issues calmly and professionally.
• Coordinate with team members to provide efficient service.
• Support colleagues during peak times and contribute to a collaborative team environment.
• Provide outstanding, courteous service and make an effort to meet guest expectations.
• Keep the parking lot and surrounding areas clean and organized, including removing debris and trash.
• Provide additional assistance as needed, such as carrying bags or giving directions.
• Manage parking spaces efficiently and ensure fees are collected accurately.
• Promptly report maintenance issues and equipment malfunctions.

Benefits

• Hourly wage plus tips.
• Medical, dental, vision, and life insurance coverage for full-time eligible employees.
• Flexible Spending Accounts for full-time eligible employees.
• 401(k).
• Vacation and sick time for full-time and part-time employees.
• Holiday benefits for full-time and part-time employees.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED