Valet

Pyramid Global Hospitality•Seattle, WA
•Onsite

About The Position

Pyramid Global Hospitality is hiring a Valet Parking Attendant for Hotel Max in downtown Seattle. The position is part of the Guest Services team and focuses on creating a welcoming first impression and memorable experience for hotel guests. The attendant greets guests, opens vehicle doors, assists with luggage, parks and retrieves guest vehicles, and helps guests arrange other transportation. The role also involves sharing information about the hotel, its amenities, and the local area; collaborating with other attendants to personalize guest service; and helping keep the entrance area clean and organized. The attendant is expected to provide engaging, attentive service to guests and coworkers and to go beyond routine expectations. The listed compensation is $21.46. Pyramid Global Hospitality describes its workplace as people-focused and supportive of associates’ professional growth. Benefits stated for full-time non-union associates include medical, dental, vision, disability, and life insurance; a 401(k) plan; paid time off; paid and floating holidays; and employee room-rate discounts. Part-time associates are offered a 401(k) plan, accrued sick time, and employee room-rate discounts.

Requirements

  • At least one year of experience in a customer service role with high guest interaction.
  • Valid driver’s license with no infractions for at least six months.
  • Ability to solve problems as they arise.
  • Ability to work in a team environment.
  • Pleasant and helpful personality.
  • Ability to stand and run to retrieve cars for a full shift.
  • Strong desire to make an impact on other people.
  • Outgoing and engaging personality.
  • Excellent verbal communication skills.
  • Ability to work in a fast-paced setting.
  • Availability to work various shifts, including weekends and holidays.

Nice To Haves

  • Hospitality industry experience.

Responsibilities

  • Welcome each guest and provide engaging, attentive customer service.
  • Open vehicle doors for guests arriving by car.
  • Assist with unloading guests’ luggage as needed.
  • Park and retrieve guests’ cars as needed.
  • Assist guests in securing other forms of transportation as needed.
  • Share knowledge about the hotel, its amenities, and the local area.
  • Work with other attendants to provide guests with a personalized experience.
  • Help keep the entrance area clean and organized.
  • Provide helpful, exceptional service to guests and employees.

Benefits

  • Medical insurance for full-time non-union associates
  • Dental insurance for full-time non-union associates
  • Vision insurance for full-time non-union associates
  • Disability insurance for full-time non-union associates
  • Life insurance for full-time non-union associates
  • 401(k) plan
  • Paid time off for full-time non-union associates (14 days for the first three years)
  • Seven paid holidays and two floating holidays for full-time non-union associates
  • Employee room-rate discounts
  • Accrued sick time for part-time associates (one hour for every 30 hours worked)
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