VALET

Ace Parking•Walnut Creek, CA

24d•$23 - $25

About The Position

The Valet promptly and safely parks and retrieves vehicles while following company policies and safety guidelines, and ensures vehicle keys are securely stored. The role provides warm, professional guest service by explaining parking procedures and fees, answering questions, and handling concerns calmly. Valets coordinate with teammates and contribute to a collaborative, supportive work environment, including assisting coworkers during busy periods. The position also involves keeping the parking lot and surrounding areas clean and organized, including removing debris and trash, and providing additional assistance such as carrying bags or giving directions. Valets help maximize revenue by managing parking spaces efficiently and collecting fees accurately, and promptly report maintenance issues or equipment malfunctions. Availability is Tuesday through Saturday, 5:00 p.m. to 11:00 p.m. Compensation is $23.00–$25.00 per hour.

Requirements

High school diploma or GED.
Excellent communication and interpersonal skills.
Strong sense of accountability and responsibility.
Ability to work effectively in a team environment.
Exceptional customer service skills.
Reliability and a friendly demeanor, with the ability to create a lasting impression.
Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

Previous valet or customer service experience.

Responsibilities

Promptly and safely park and retrieve vehicles according to company policies and procedures.
Ensure vehicle keys are securely stored.
Follow company policies and safety guidelines.
Greet guests warmly and professionally.
Explain parking procedures and fees to guests.
Answer guest questions and concerns and handle issues calmly and professionally.
Coordinate with team members to deliver efficient service.
Foster a collaborative and supportive team environment and assist coworkers during peak times or when needed.
Provide prompt, courteous customer service and assist guests with their parking needs.
Maintain a friendly demeanor and make an effort to meet guest expectations.
Keep the parking lot and surrounding areas clean and organized, including clearing debris and trash.
Provide additional assistance as needed, such as carrying bags or giving directions.
Manage parking spaces efficiently and ensure parking fees are collected accurately.
Promptly report maintenance issues or equipment malfunctions.