Valet

Metropolitan Healthcare Services•Reston, VA

24d•Onsite

About The Position

Under the supervision of the MHS Manager or Lead Valet, the Valet greets patients and visitors with a friendly attitude and provides helpful, safe parking services. The role involves parking and retrieving vehicles carefully and promptly, assisting guests at the hospital entrance, and ensuring a smooth, professional experience from arrival through departure. The Valet also helps maintain a clean, organized, and safe valet area while protecting patient privacy and following HIPAA guidelines.

Requirements

High school diploma or GED.
At least 3 years of driving experience.
Valid, unrestricted driver’s license and a clean driving record.
Ability to drive both automatic and manual-transmission vehicles.
Ability to perform basic math involving time and money and understand 24-hour and military time.
Fluent spoken, written, and read English.
Legal authorization to work in the U.S.
Must pass a background check, drug screening, and required health screenings.
Strong communication skills and a professional appearance.
Friendly, reliable, and passionate about helping people.
Comfortable working outdoors in all weather conditions.
Able to stand, walk, use hands, talk, see, and hear regularly.
Able to occasionally lift or move up to 100 lbs.
Able to push or pull wheelchairs weighing 100–350 lbs over long distances.
Able to work flexible schedules and extended hours, including weekends, holidays, and longer shifts when required.

Responsibilities

Safely drive, park, and retrieve vehicles while following traffic laws.
Greet every guest warmly and professionally.
Help patients and visitors with directions and bags, and assist them with getting into or out of vehicles.
Check vehicles for damage and note any damage before taking them.
Record valet ticket numbers and parking locations accurately.
Explain parking rates and the valet process to patients and visitors.
Report accidents immediately to a supervisor or Lane Captain.
Keep the valet area clean, organized, and safe.
Maintain patient privacy and follow HIPAA guidelines.
Perform other duties as assigned.