VALET

Ace Parking • South Lake Tahoe, CA

1d

About The Position

The Valet provides safe, prompt vehicle parking and retrieval while delivering courteous, high-quality service to guests. The role includes communicating parking procedures and fees, assisting guests with questions and additional needs, coordinating with coworkers, and maintaining clean and organized parking areas. The Valet also helps manage parking spaces and accurately collect fees to support revenue, and promptly reports maintenance issues or equipment malfunctions.

This position is grounded in accountability, communication, teamwork, exceptional service, and profitability. The Valet is expected to follow company policies and safety guidelines, securely store keys, and contribute to a supportive team environment. The work may include moving quickly and lifting items weighing up to 50 pounds.

Requirements

• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Exceptional customer service skills.
• Reliable and friendly, with the ability to create a lasting impression.
• Physical ability to move quickly and lift items weighing up to 50 pounds.

Nice To Haves

• Previous valet or customer service experience.

Responsibilities

• Promptly and safely park and retrieve vehicles in accordance with company policies and procedures.
• Ensure vehicle keys are securely stored.
• Follow company policies and safety guidelines.
• Greet guests warmly and professionally.
• Explain parking procedures and fees to guests.
• Respond to guest questions or concerns calmly and professionally.
• Coordinate with team members to provide efficient service.
• Support coworkers during peak periods or when needed.
• Provide prompt, friendly assistance with guests’ parking needs and go the extra mile to meet expectations.
• Keep the parking lot and surrounding areas clean and organized, including clearing debris and trash.
• Provide additional assistance as needed, such as carrying bags or giving directions.
• Manage parking spaces efficiently and ensure fees are collected accurately.
• Promptly report maintenance issues or equipment malfunctions.

Benefits

• Hourly wage plus tips.
• Medical, dental, vision, and life insurance coverage for eligible full-time employees.
• Flexible Spending Accounts for eligible full-time employees.
• 401(k).
• Vacation and sick leave for full-time and part-time employees.
• Holiday benefits for full-time and part-time employees.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED