Valet

Marriott•Park City, UT

About The Position

The Valet welcomes guests and visitors, opens doors, and assists them entering and leaving the property. The role monitors and directs vehicle traffic—including guest vehicles, taxis, limousines, and buses—to ensure legal parking and efficient traffic flow. The Valet provides directions and information about property amenities, services, operating hours, and nearby points of interest; communicates parking procedures; and safeguards vehicle keys and vehicles. The role also monitors parking areas for safety, security, and cleanliness and reports hazards, unauthorized personnel, or potential security concerns to a manager or supervisor. The Valet follows company policies and procedures, reports accidents, injuries, and unsafe conditions, completes safety training and certifications, protects confidential information and company assets, and meets quality assurance standards. The role requires welcoming and acknowledging guests, anticipating and addressing service needs, assisting individuals with disabilities, communicating professionally, answering telephones with appropriate etiquette, and maintaining positive working relationships. The employee may perform other reasonable duties as requested by supervisors.

Requirements

  • Valid driver’s license.
  • High school diploma or GED equivalent is listed as a preferred qualification.
  • No related work experience is listed as a preferred qualification.
  • No supervisory experience is listed as a preferred qualification.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.

Responsibilities

  • Open doors and assist guests and visitors entering and leaving the property.
  • Monitor and direct personal and commercial vehicle traffic to ensure legal parking and an efficient flow of traffic.
  • Provide guests with directions and information about property amenities, services, operating hours, and local areas of interest and activities.
  • Monitor and maintain the safety, security, and cleanliness of parking areas and levels.
  • Report vehicles, safety hazards, unauthorized personnel, and potential security problems to a manager or supervisor.
  • Maintain the security of vehicles and vehicle keys.
  • Communicate parking procedures to guests and visitors.
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications; maintain confidentiality; and protect company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with appreciation.
  • Communicate clearly and professionally, answer telephones using appropriate etiquette, and develop positive working relationships with others.
  • Support the team in reaching common goals and comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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