Valet

Metropolitan Healthcare Services•Silver Spring, MD

3d•Onsite

About The Position

The Valet, under the supervision of the MHS Manager or Lead Valet, greets patients and visitors with a friendly attitude and provides helpful, safe parking services. The role is responsible for parking and retrieving vehicles carefully and promptly, assisting guests at the hospital entrance, and providing a smooth, professional experience from arrival to departure. The position requires working outdoors in all weather conditions and may involve flexible schedules, extended hours, weekends, holidays, and longer shifts. Valets must be able to drive both automatic and manual-transmission vehicles and assist guests with directions, bags, and getting in or out of vehicles.

Requirements

High school diploma or GED.
At least 3 years of driving experience.
Valid, unrestricted driver’s license and clean driving record.
Ability to drive both automatic and manual-transmission vehicles.
Ability to perform basic math involving time and money and understand 24-hour and military time.
Fluent English speaking, reading, and writing skills.
Must be legally allowed to work in the U.S.
Must pass a background check, drug screening, and required health screenings.
Strong communication skills and a professional appearance.
Friendly, reliable, and passionate about helping people.
Comfort working outdoors in all weather conditions.
Ability to stand, walk, use hands, talk, see, and hear regularly.
Ability to lift or move up to 100 pounds occasionally.
Ability to push or pull wheelchairs weighing 100–350 pounds over long distances.
Ability to work flexible schedules and extended hours, including weekends, holidays, and longer shifts, when required.

Responsibilities

Safely drive, park, and retrieve vehicles while following all traffic laws.
Greet every guest warmly and professionally.
Help patients and visitors with directions, bags, and getting in or out of their vehicles.
Check for and note any vehicle damage before taking the vehicle.
Record valet ticket numbers and parking locations accurately.
Explain parking rates and the valet process to patients and visitors.
Report accidents promptly to a supervisor or Lead Valet.
Keep the valet area clean, organized, and safe.
Maintain patient privacy and follow HIPAA guidelines.
Perform other duties as assigned.