Valet

JSX•Burbank, CA

About The Position

The Valet is responsible for driving, parking, and retrieving customer vehicles promptly and safely, and assisting customers in and out of their vehicles during arrival and departure. The role requires punctuality, strong attention to detail, and strict adherence to time, attendance, appearance, safety, and security standards. The position may also include other responsibilities as assigned, including duties at other JSX locations. The work may involve extended periods indoors or outdoors in cold, wet, or hot conditions and a flexible schedule that includes early mornings, nights, weekends, and holidays.

Requirements

  • High school diploma.
  • Two years of customer service experience.
  • Minimum age of 18.
  • Current, valid U.S. driver’s license and a clean driving record; maintain a valid license for customer vehicles and, when needed, ground support equipment.
  • Ability to operate a manual transmission and perform parallel parking.
  • Remain professional, logical, and level-headed, especially in stressful situations.
  • Be vigilant and aware of surroundings, recognize unsafe conditions, and act accordingly.
  • Be timeline-focused and maintain calm urgency.
  • Arrive on time and at the assigned post.
  • Communicate in an articulate and polished manner, both verbally and visually.
  • Knowledge of computer systems such as Google Business and Microsoft Office; computer savvy.
  • Ability to lift up to 75 pounds.
  • Ability to bend, reach, lift, climb stairs, stand for prolonged periods, and walk long distances.
  • Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays.
  • Participate in initial alcohol screenings in accordance with DOT and federal/local guidelines.
  • Ability to work indoors and outdoors for extended periods in cold, wet, or hot conditions.

Responsibilities

  • Drive, park, and retrieve guest vehicles promptly and safely.
  • Assist guests in and out of their vehicles during arrival and departure.
  • Arrive on time and at the assigned post to support prompt service and on-time departures.
  • Remain alert to surroundings and recognize and act on unsafe conditions.
  • Perform other responsibilities as assigned, which may change due to emergencies, workload, rush jobs, or other circumstances.
  • Perform duties at other JSX locations when required.
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