Valet

Haig Point Club•Hilton Head Island, SC

29d

About The Position

Haig Point Club & Community is seeking a dependable, service-minded Valet to help create a seamless, welcoming, and memorable island experience for members and guests. The Valet serves as a friendly, professional point of contact and supports arrivals and departures, transportation, cargo delivery, events, and other island services. Duties include welcoming guests at the ferry; transporting people, packages, and freight throughout the island; and helping ensure that experiences are handled with care, efficiency, and hospitality. The role involves working with people and staying active in a fast-paced, outdoor island environment. The ideal candidate is professional, attentive to detail, safety-conscious, flexible, able to work independently and collaboratively, and proud to represent Haig Point. A high school diploma or GED and a valid South Carolina driver’s license are required. Two years of related experience and/or training are preferred; equivalent combinations of education and experience will be considered.

Requirements

High school diploma or GED required.
Valid South Carolina driver’s license required.
Ability to frequently stand, walk, climb stairs, bend, kneel, crouch, reach, and sit.
Ability to frequently lift up to 50 pounds.
Ability to push and pull heavy cargo trailers and handle furniture, appliances, packages, and other freight.
Ability to safely operate gas and electric vehicles.
Professional communication with members, guests, visitors, and associates.
Warm, welcoming, service-oriented, dependable, attentive to detail, and safety-conscious.
Able to work independently and collaboratively, and flexible about assisting where needed.

Nice To Haves

Two years of related experience and/or training preferred; equivalent combinations of education and experience will be considered.

Responsibilities

Welcome members and guests promptly and courteously upon arrival and departure.
Provide personalized assistance and information about Haig Point facilities, amenities, events, and services.
Operate shuttle services in coordination with ferry arrival and departure schedules.
Safely operate gas and electric vehicles throughout the island.
Load, unload, transport, tag, and track cargo and freight from vessels and transportation vehicles.
Sort and distribute cargo to more than 250 island addresses.
Deliver packages, freight, and inter-company mail to member and guest residences.
Place delivered cargo appropriately inside member and guest homes when required.
Assist with guest registration, check-in/check-out, telephone service, and other hospitality needs.
Maintain and distribute entrance, boarding, and parking passes.
Assist with event setup, breakdown, and event operations.
Perform routine cleaning and maintenance of facilities, vehicles, carts, vans, buses, and equipment.
Maintain accurate records and assist with posting charges and proper billing.
Provide directions and knowledgeable information about property facilities, amenities, and events.
Follow departmental policies, procedures, safety standards, and opening and closing protocols.
Assist other departments with operational needs as directed by management.
Adapt to new responsibilities as business needs evolve.
Attend staff meetings and contribute to teamwork and exceptional service.