Valet

ABM•Pittsburgh, PA

About The Position

The Valet provides professional, courteous, and compassionate guest services at the Westin Downtown. The role involves coordinating traffic and parking, assisting guests, safely operating and parking vehicles, and handling valet payments and daily revenue. The position requires working outdoors in all climates for extended periods.

Requirements

Must be 21 years of age.
Must possess a valid driver’s license.
Must be able to operate both standard and automatic transmissions.

Responsibilities

Coordinate traffic flow.
Communicate valet procedures, information, and directions clearly and effectively to guests.
Understand and respond appropriately to basic customer and team member inquiries.
Monitor illegal parking and immediately store vehicles.
Interact with guests in a friendly manner.
Assist guests with loading and unloading.
Collect and secure guest keys.
Predict and communicate traffic-flow peaks and lot issues.
Identify and arrange extra support for extended wait times.
Accurately tally and split the tip pool.
Receive and receipt a variety of valet payments.
Accurately reconcile and report daily revenue.
Project currency and coin requirements and reorder as necessary.
Operate, park, and retrieve vehicles safely while obeying traffic laws, facility policies, and applicable pedestrian regulations.
Work outdoors in an unprotected environment in all climates for extended periods.
Keep the work area clean of debris.