Valet Supervisor - Live by Loews Arlington
About The Position
The Valet Supervisor assists with day-to-day management of a parking location, ensuring operations follow the location’s contractual guidelines and company policies and procedures. The role supports positive client relations and customer satisfaction while promoting a professional image. The supervisor may assist with assigned management duties, customer service, equipment maintenance and repair, general maintenance, and cleanup. The position requires a thorough knowledge of the garage and nearby streets, landmarks, and freeways. Pay is $12 per hour, with tips additional.
Requirements
- Minimal high school diploma or equivalent, and at least one month of related experience or training, or an equivalent combination of education and experience.
- Clear oral communication, including listening, seeking clarification, and responding to questions.
- Ability to write clearly and informatively and read and interpret written information.
- Positive customer-service attitude and responsiveness to service requests.
- Ability to adapt to changes, delays, and unexpected events.
- Sound and accurate judgment.
- Valid state-issued driver’s license with a current address and an acceptable driving record.
- Ability to meet the role’s physical demands, with reasonable accommodations where applicable.
Responsibilities
- Assist in the day-to-day management of assigned parking operations in accordance with contractual guidelines and company policies and procedures.
- Participate in programs to improve client and customer satisfaction.
- Assist with day-to-day activities and management duties at assigned locations.
- Courteously assist customers and respond to requests for service and assistance.
- Assist with parking equipment maintenance and repair, as well as general maintenance tasks as directed by the Facility Manager.
- Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
- Assist with cleanup of debris, water, oil spills, and other messes.
- Substitute for any position when necessary.
- Maintain thorough knowledge of the garage and the surrounding major streets, landmarks, and freeways.
- Complete other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
