Valet Supervisor

Propark Mobility • San Francisco, CA

1d • Onsite

About The Position

Propark Mobility is hiring Valet Supervisors for full-time roles starting immediately. If you’re the kind of leader who sets the tone with calm confidence, delivers memorable guest service, and keeps a team running smoothly even at peak rush — we’d love to meet you. As a Valet Supervisor, you’ll be the welcoming first impression and the steady hand behind a seamless valet operation. You’ll lead by example, support the Location Manager, and make sure every guest experience feels effortless and elevated.

Requirements

• 18 years or older.
• Valid driver’s license and at least 2 years of driving experience.
• Confident, energetic, and able to stand, run, and lift/carry up to 50 lbs as needed.
• A natural host: strong written/verbal communication and a friendly, professional presence.
• Comfortable thriving in a fast, guest-facing environment and resolving concerns with grace and solutions.

Nice To Haves

• 1+ year valet experience
• 1+ year customer service experience
• 1+ year supervisor/team lead experience

Responsibilities

• Lead pre-shift huddles that energize the team, clarify assignments, and align everyone on service standards, VIP needs, and daily flow.
• Supervise daily valet operations with a focus on safety, efficiency, and guest experience.
• Partner with the Location Manager on scheduling, helping ensure the right coverage for volume, call-outs, and special events.
• Offer a genuine, polished welcome to every guest and a warm thank-you on departure — hospitality is the job.
• Park and retrieve vehicles safely and smoothly, keeping wait times low and service confidence high.
• Explain rates and parking options clearly, guiding guests through self-park retrieval when needed.
• Inspect vehicles before taking possession and follow company procedures to protect guests, their vehicles, and the team.
• Maintain a sharp, professional uniform appearance and model exceptional guest service at all times.
• Stay outdoors and active throughout your shift — standing, walking, running, and lifting/carrying up to 50 lbs when necessary.
• Support site presentation through light cleaning, curb organization, or special projects as directed.
• Coach attendants on the spot to reinforce safe driving, curb etiquette, and a hospitality-forward mindset.

Benefits

• We promote from within - park your career here!
• Free Parking!
• Flexible scheduling
• paid Holidays
• Wellness
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Paid vacation
• an extra day-off on your birthday!!
• Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed