Full-Time Valet Drivers

Preferred Parking Service, LLC•Charlotte, NC

6d•$18 - $18•Onsite

About The Position

The Valet Runner provides prompt, courteous, and exceptional customer service by safely and efficiently parking and retrieving guest vehicles while maintaining traffic flow. The role supports a smooth, professional, and welcoming experience from arrival to departure and upholds company safety and service standards, helping create a positive first and last impression. The position involves greeting and assisting guests, explaining the valet process, handling inquiries and concerns, driving and securing vehicles, checking vehicles for existing damage, and coordinating with other valet staff and supervisors. The Valet Runner also maintains an organized valet area, follows procedures for tickets, payments, and tips, and promptly reports accidents, damage, incidents, or suspicious activity. Work takes place indoors and outdoors and may be affected by weather. The schedule is an 8-hour evening shift, 3:00 p.m.–11:00 p.m., Tuesday–Saturday or Friday–Tuesday. Weekend and holiday work is required.

Requirements

At least 18 years of age.
Valid driver's license held for at least 3 years and a clean driving record.
High school diploma or equivalent.
Strong customer service and communication skills.
Ability to work professionally in a fast-paced environment.
Physical ability to run, stand, and move quickly for extended periods.
Ability to lift up to 50 pounds occasionally, such as luggage or for minor assistance.
Ability to bend, stoop, and reach as needed.
Professional appearance and demeanor.
Must pass a motor vehicle record check, background check, and drug test.
Driver's license required.

Nice To Haves

Ability to drive a manual transmission vehicle.

Responsibilities

Greet guests promptly, courteously, and professionally upon arrival and departure.
Assist guests with directions, luggage, or other needs as appropriate.
Explain clearly how the valet process works.
Respond to guest inquiries and resolve concerns quickly and politely.
Safely drive, park, and retrieve guest vehicles in a timely manner.
Operate manual and automatic vehicles carefully in varying weather and traffic conditions, following traffic, parking, and safety laws.
Verify vehicle condition upon intake and note any existing damage.
Label, store, and secure keys properly; ensure vehicles remain locked.
Maintain a clean and organized valet stand and surrounding areas.
Coordinate with other valet staff and supervisors to manage vehicle flow.
Follow company procedures for handling tickets, payments, and tips, if applicable.
Immediately report accidents, incidents, damages, and unusual or suspicious activity to management.