Full-Time Valet Drivers- Raleigh, NC

Preferred Parking Service, LLC•Raleigh, NC

2d•$14 - $15•Onsite

About The Position

The Valet Runner is responsible for providing prompt, courteous, and exceptional customer service by safely and efficiently parking and retrieving vehicles for guests while maintaining traffic flow. The role aims to provide a smooth, professional, and welcoming experience from arrival to departure and uphold company safety and service standards, creating a positive first and last impression. The position involves greeting and assisting guests, explaining the valet process, responding to inquiries, and handling concerns. The Valet Runner drives, parks, and retrieves guest vehicles, checks and records vehicle condition, and keeps keys labeled and secure. The role also supports day-to-day valet operations by maintaining the valet area, coordinating with colleagues, following procedures for tickets, payments, and tips, and promptly reporting incidents or suspicious activity. This is a full-time, in-person position in Raleigh, North Carolina. The listed schedule is Monday through Friday, 7:00 a.m. to 3:00 p.m., in eight-hour shifts; holiday and weekend availability is required. Work takes place indoors and outdoors and may be subject to weather conditions.

Requirements

Be at least 18 years of age.
Have a valid driver's license held for at least three years and a clean driving record.
Have a high school diploma or equivalent.
Have strong customer service and communication skills.
Be able to work professionally in a fast-paced environment.
Be physically able to run, stand, and move quickly for extended periods.
Be physically able to occasionally lift up to 50 pounds and bend, stoop, and reach as needed.
Maintain a professional appearance and demeanor.
Pass a motor vehicle record check, background check, and drug test.
Hold a driver's license.

Nice To Haves

Ability to drive a manual (stick-shift) vehicle.

Responsibilities

Greet guests promptly, courteously, and professionally upon arrival and departure.
Assist guests with directions, luggage, or other needs as appropriate.
Explain clearly how the valet process works.
Respond to guest inquiries and resolve concerns quickly and politely.
Safely drive, park, and retrieve guest vehicles in a timely manner.
Operate manual and automatic vehicles carefully in varying weather and traffic conditions, following traffic, parking, and safety laws.
Verify vehicle condition at intake and note existing damage.
Ensure keys are labeled, stored, and secured, and ensure vehicles remain locked.
Maintain a clean and organized valet stand and surrounding areas.
Coordinate with other valet staff and supervisors to manage vehicle flow.
Follow company procedures for handling tickets, payments, and tips, if applicable.
Immediately report accidents, incidents, damages, or unusual or suspicious activity to management.