Full-Time Valet Drivers

Preferred Parking Service•Charlotte, NC

5d•Onsite

About The Position

The Valet Runner provides prompt, courteous, and exceptional customer service by safely and efficiently parking and retrieving guest vehicles while maintaining traffic flow. The role creates a smooth, professional, and welcoming experience from arrival to departure and upholds company safety and service standards, helping ensure a positive first and last impression. The position involves greeting and assisting guests, explaining the valet process, responding to inquiries, and handling vehicles and keys securely. Valet Runners coordinate with colleagues and supervisors, maintain an organized work area, and promptly report incidents or suspicious activity. Work takes place indoors and outdoors and may involve exposure to changing weather conditions.

Requirements

Must be at least 18 years old.
Must have a valid driver's license held for at least three years and a clean driving record.
High school diploma or equivalent.
Strong customer service and communication skills.
Ability to work professionally in a fast-paced environment.
Physical ability to run, stand, and move quickly for extended periods; lift up to 50 pounds occasionally; and bend, stoop, and reach as needed.
Professional appearance and demeanor.
Must pass a motor vehicle record check, background check, and drug test.
Driver's license required.

Nice To Haves

Ability to drive a manual (stick-shift) vehicle.

Responsibilities

Greet guests promptly, courteously, and professionally upon arrival and departure.
Assist guests with directions, luggage, or other needs as appropriate.
Explain how the valet process works and respond to guest inquiries or concerns quickly and politely.
Safely drive, park, and retrieve guest vehicles in a timely manner.
Operate manual and automatic vehicles carefully in varying weather and traffic conditions, following traffic, parking, and safety laws.
Verify vehicle condition upon intake and note any existing damage.
Label, store, and secure keys properly, and ensure vehicles remain locked.
Maintain a clean and organized valet stand and surrounding areas.
Coordinate with other valet staff and supervisors to manage vehicle flow.
Follow company procedures for handling tickets, payments, and tips, if applicable.
Immediately report accidents, incidents, damage, or unusual and suspicious activity to management.