Part Time-Valet Runner/Driver-Raleigh, NC

Preferred Parking Service•Raleigh, NC

6d•Onsite

About The Position

The Valet Runner/Driver provides prompt, courteous, and exceptional customer service by safely and efficiently parking and retrieving guest vehicles while maintaining traffic flow. The role supports a smooth, professional, and welcoming guest experience from arrival to departure and upholds company safety and service standards. The position involves greeting and assisting guests, explaining the valet process, handling vehicles and keys securely, checking and documenting vehicle condition, and coordinating with valet staff and supervisors. Valet runners also maintain an orderly work area and promptly report incidents or unusual activity to management. The work is performed indoors and outdoors and is subject to weather conditions. The position requires frequent walking, running, bending, and standing.

Requirements

Be at least 18 years of age.
Have a valid driver's license held for at least 3 years and a clean driving record.
Have a high school diploma or equivalent.
Have strong customer service and communication skills.
Be able to work professionally in a fast-paced environment.
Be physically able to run, stand, and move quickly for extended periods.
Be physically able to occasionally lift up to 50 pounds and bend, stoop, and reach as needed.
Maintain a professional appearance and demeanor.
Pass a motor vehicle record check, background check, and drug test.
Be available for required weekend and holiday work.
Have a driver's license.

Nice To Haves

Ability to drive a manual (stick-shift) vehicle.

Responsibilities

Greet guests promptly, courteously, and professionally upon arrival and departure.
Assist guests with directions, luggage, or other needs as appropriate.
Clearly explain how the valet process works.
Respond to guest inquiries and resolve concerns quickly and politely.
Safely drive, park, and retrieve guest vehicles in a timely manner.
Operate manual and automatic vehicles in varying weather and traffic conditions while following traffic, parking, and safety laws.
Verify vehicle condition at intake and note existing damage.
Label, store, and secure keys properly at all times.
Ensure vehicles are locked at all times.
Maintain a clean and organized valet stand and surrounding areas.
Coordinate with valet staff and supervisors to manage vehicle flow.
Follow company procedures for handling tickets, payments, and tips, if applicable.
Immediately report accidents, incidents, damage, or unusual or suspicious activity to management.