Valet/Parking Attendant

Sonesta Hotels•Seattle, WA

About The Position

Sonesta International Hotels is hiring a Valet/Parking Attendant to provide safe, efficient, and professional parking services and create welcoming arrival and departure experiences for guests. The role involves delivering attentive hospitality, safely parking and retrieving vehicles, helping guests with luggage and hotel information, and coordinating parking operations with other hotel departments. The attendant supports guest arrivals, events, and special transportation needs while maintaining safety, organization, and accurate operational records.

Requirements

Valid driver’s license with a clean driving record.
Ability to safely operate guest vehicles, including automatic and manual transmission vehicles where applicable.
Strong communication, interpersonal, and guest service skills with a polished and professional presence.
Ability to multitask and thrive in a fast-paced hospitality environment.
Strong attention to detail, with a focus on guest satisfaction, safety, and operational accuracy.
Positive, dependable, service-focused, and team-oriented mindset.
Flexible availability including mornings, evenings, weekends, holidays, and event support as needed.
Passion for hospitality, teamwork, guest engagement, and creating exceptional first and last impressions.

Nice To Haves

Previous valet, parking, transportation, hospitality, hotel, guest service, or customer service experience.
Knowledge of local area information, transportation services, and hospitality service standards.

Responsibilities

Welcome guests and provide friendly, professional valet and parking services.
Safely park, retrieve, and transport guest vehicles according to hotel procedures and safety standards.
Assist guests with luggage, directions, transportation coordination, and general hotel information.
Maintain organized vehicle flow, parking operations, traffic control, and guest arrivals and departures.
Coordinate with Front Desk, Bell Services, Concierge, Security, and hotel leadership.
Monitor parking areas, entrances, and valet operations for cleanliness, safety, organization, and operational readiness.
Respond professionally to guest requests, operational changes, and service recovery situations.
Maintain accurate vehicle logs, valet tickets, key control procedures, and other operational documentation.
Support VIP arrivals, group events, weddings, conferences, and special guest transportation needs.
Follow traffic laws, hotel safety procedures, vehicle handling guidelines, and guest service standards.
Help foster a welcoming, energetic, and guest-focused atmosphere.
Perform other duties as assigned.