Valet Parking Attendant - Woodlawn Hills, CA

Parking Management•Los Angeles, CA
•Onsite

About The Position

Parking Management Company is hiring a Valet Attendant (Guest Service Associate) in Woodlawn Hills, California. The role pays $25.00 per hour plus tips and is available full-time or part-time, with AM, PM, overnight, weekday, weekend, and holiday shifts. It is a non-exempt position. The attendant welcomes guests and provides professional service; safely operates, parks, and retrieves vehicles; and uses technology and point-of-sale systems to log and track vehicles. The role also includes assisting with bell services and luggage, inspecting vehicles and recording existing damage and parking locations, protecting vehicles and keys, responding to guest questions and concerns, maintaining a safe and organized valet area, and coordinating with teammates and hotel staff. The position requires working outdoors in varying weather and being able to stand and walk for extended periods, run as needed, enter and exit vehicles safely, and assist guests with luggage. Benefits may be available after the applicable 11-month measurement period, subject to eligibility requirements and plan terms. PMC offers a digital tipping opportunity, access to a portion of earned wages before payday, and training and development opportunities. Employment is contingent on successful completion of a background check after a conditional offer. Reasonable accommodations are available as required by law.

Requirements

  • Valid driver's license and an acceptable driving record based on PMC's established driving standards.
  • Ability to safely operate and park a variety of vehicles.
  • Strong customer service and communication skills.
  • Professional, courteous, and positive demeanor.
  • Dependable, punctual, and accountable work habits.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Exceptional guest relations, verbal communication, and interpersonal skills.
  • Attention to detail, time management, organization, multitasking, and prioritization skills.
  • Teamwork, collaboration, problem-solving, and conflict-resolution skills.
  • Safety awareness, sound judgment, adaptability, and ability to remain composed and professional under pressure.
  • Ability to stand and walk for extended periods, run as needed, work outdoors in varying weather, and safely enter and exit vehicles.
  • May require bending, reaching, stooping, kneeling, climbing stairs, and lifting and carrying up to 50 pounds when assisting guests with luggage.
  • Sufficient vision, hearing, balance, and coordination to safely perform essential job functions.

Nice To Haves

  • Previous customer service, hospitality, valet, or parking experience.
  • High school diploma or GED.

Responsibilities

  • Welcome guests and provide friendly, professional, and attentive service.
  • Safely operate, park, and retrieve guests' vehicles.
  • Use technology and point-of-sale systems to accurately log and track vehicles.
  • Assist guests with bell services and luggage storage as needed.
  • Follow traffic safety, vehicle handling, key security, and company procedures.
  • Inspect vehicles and accurately document existing damage and parking locations.
  • Safeguard guest vehicles, keys, and property while in PMC's care.
  • Answer guest questions, address concerns, and provide solutions professionally.
  • Maintain a clean, organized, and safe valet area.
  • Communicate effectively with teammates, hotel staff, and guests to support a seamless guest experience.

Benefits

  • Opportunity to earn tips through the digital tipping experience.
  • Access to a portion of earned wages before payday through Daily Pay.
  • Training and development opportunities and potential for promotion from within.
  • Benefits may be available after the applicable 11-month measurement period, subject to eligibility requirements and applicable plan terms.
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