Valet Parking Attendant - Woodlawn Hills, CA
About The Position
The Valet Attendant (Guest Service Associate) welcomes guests and provides friendly, professional, attentive service while safely operating, parking, and retrieving their vehicles. The role uses technology and point-of-sale systems to log and track vehicles, assists with bell services and luggage storage as needed, and follows traffic safety, vehicle-handling, key-security, and company procedures. Attendants inspect vehicles and document existing damage and parking locations, safeguard guest vehicles, keys, and property, respond professionally to questions and concerns, and maintain a clean, organized, safe valet area. The role also requires effective communication and coordination with teammates, hotel staff, and guests to support a seamless guest experience. The position is based in Woodlawn Hills, California, pays $25.00 per hour plus tips, and is available as full-time or part-time. Schedules may include AM, PM, overnight, weekday, weekend, and holiday shifts. Employment is contingent on completing a background check after a conditional offer. Benefits are available after the applicable 11-month measurement period, subject to PMC eligibility requirements and plan terms.
Requirements
- Valid driver's license and an acceptable driving record under PMC's established driving standards.
- Ability to safely operate and park a variety of vehicles.
- Strong customer service and communication skills.
- Professional, courteous, and positive demeanor.
- Dependable, punctual, and accountable work habits.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Exceptional customer service and guest relations.
- Strong verbal communication and interpersonal skills.
- Attention to detail, time management, and organization.
- Ability to multitask, prioritize, collaborate with a team, and solve problems or resolve conflicts.
- Dependability, accountability, safety awareness, and sound judgment.
- Adaptability and flexibility, with the ability to remain composed and professional under pressure.
- Ability to stand and walk for extended periods, run as needed, work outdoors in varying weather, and safely enter and exit vehicles.
- May require bending, reaching, stooping, kneeling, climbing stairs, and lifting and carrying up to 50 pounds when assisting guests with luggage.
- Sufficient vision, hearing, balance, and coordination to safely perform essential job functions.
- Successful completion of a background check after a conditional offer of employment.
Nice To Haves
- Previous customer service, hospitality, valet, or parking experience preferred.
- High school diploma or GED preferred.
Responsibilities
- Welcome guests and provide friendly, professional, and attentive service.
- Safely operate, park, and retrieve guests' vehicles.
- Use technology and point-of-sale systems to accurately log and track vehicles.
- Assist guests with bell services and luggage storage as needed.
- Follow traffic safety, vehicle-handling, key-security, and company procedures.
- Inspect vehicles and accurately document existing damage and parking locations.
- Safeguard guest vehicles, keys, and property while in PMC's care.
- Answer guest questions, address concerns, and provide solutions professionally.
- Maintain a clean, organized, and safe valet area.
- Communicate effectively with teammates, hotel staff, and guests to ensure a seamless guest experience.
Benefits
- Opportunity to earn tips through a digital tipping experience.
- Access to a portion of earned wages before payday through Daily Pay.
- Training and development opportunities at every level, with opportunities for promotion from within.
- Benefits available after the applicable 11-month measurement period, in accordance with PMC eligibility requirements and plan terms.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
