Valet Driver

Metropolis Technologies•Cleveland, OH
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to enable checkout-free parking experiences. The Valet Driver safely parks customer vehicles, provides a seamless customer experience, responds to client needs, and follows traffic laws and company policies. The role requires a valid state driver’s license and acceptable driving record, professional communication, and the ability to adapt to changing circumstances. The position is located in Cleveland, Ohio.

Requirements

  • Have a valid state driver’s license, a current address, and an acceptable driving record.
  • Provide valid documentation proving eligibility to work legally in the United States if hired.
  • Communicate accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Be able to read, write, add, and subtract U.S. currency and understand instructions, short emails, and memos.
  • Be able to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Be able to stand and walk regularly, use hands to handle cash and equipment, occasionally sit and climb or balance, and occasionally lift or move up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shifts and/or weekends.

Responsibilities

  • Deliver a positive client experience by resolving requests and concerns efficiently, finding solutions to problems, and communicating proactively with clients.
  • Inspect each vehicle before parking it and note all findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major streets, landmarks, and freeways in the area to help provide customers with a seamless transportation experience.
  • Arrive on time for each scheduled shift in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.
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