Valet Driver

SP Plus•Appleton, WI

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Valet Driver safely parks customers’ vehicles and helps ensure a seamless, professional customer experience. The role involves inspecting vehicles, explaining valet rates, following safe driving practices, responding to customer needs, and working in a clean uniform for scheduled shifts. The position is located in Appleton, Wisconsin, and pays $15.00–$15.50 per hour, plus tips.

Requirements

  • Valid state driver’s license with current address and an acceptable driving record.
  • Proof of eligibility to work legally in the United States, with valid documentation provided if hired.
  • Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency and understand instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Ability to stand and walk regularly and use hands to handle cash and equipment; occasional sitting, climbing or balancing, and lifting or moving up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, find solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note all findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know local major streets, landmarks, and freeways to help provide customers with a seamless transportation experience.
  • Arrive on time for scheduled shifts in a clean uniform and remain in uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical, dental, and vision plans.
  • Flexible spending accounts.
  • Long- and short-term disability insurance.
  • Life insurance.
  • Accident insurance.
  • 401(k).
  • Paid time off.
  • Tips in addition to the posted hourly rate.
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